Fair Use Policy

Last Updated: August 14, 2025

This Fair Use Policy (“Policy”) governs the acceptable use of the EazyCRM platform (“Service”), provided by EazyCRM (“Company,” “we,” “us,” or “our”). The purpose of this Policy is to ensure the integrity, performance, and reliability of our Service for all users.

By accessing or using EazyCRM, you (“User,” “you,” or “your”) agree to comply with this Policy, as well as our Terms of Service, Privacy Policy, and other applicable agreements.

1. Purpose of the Policy

The goal of this Policy is to:

Prevent activities that degrade the quality or availability of the Service for others.
Protect the security, stability, and performance of the Service.
Ensure the Service is used in compliance with applicable laws and regulations.

2. Acceptable Use

When using EazyCRM, you agree to:

Access and use the Service solely for lawful purposes.
Respect the intellectual property rights of others and of EazyCRM.
Maintain the security of your account credentials.
Use the Service in a manner consistent with your subscription plan and intended use case.

3. Prohibited Activities

You may not use the Service to:

A. Abuse of Resources

Send unsolicited or bulk commercial emails (“spam”) without consent.
Perform actions that overload, disrupt, or degrade the performance of the Service.
Use automated scripts or bots to excessively query or interact with the Service without written approval.

B. Illegal or Harmful Content

Post, transmit, or store any content that is illegal, infringing, harmful, defamatory, obscene, or otherwise objectionable.
Engage in activities that promote fraud, scams, or deceptive practices.

C. Security Violations

Attempt to gain unauthorized access to other accounts, systems, or networks.
Interfere with or disrupt the integrity or performance of the Service.
Deploy malware, viruses, or any harmful code through the Service.

4. Usage Limits

To ensure fairness, your use of the Service must remain within reasonable limits as determined by your subscription plan. Exceeding limits may result in:

Temporary suspension of your account.
Throttling or rate-limiting of your requests.
Additional fees for excessive usage.

We reserve the right to define what constitutes excessive or unreasonable use.

5. Enforcement

We may take any of the following actions if you violate this Policy:

Issue a warning.
Suspend or terminate your account.
Block access to certain features or services.
Report violations to relevant authorities if required by law.

6. Reporting Violations

If you believe a user is violating this Policy, please contact us at:

📧 contact@eazy-crm.com

7. Changes to This Policy

We may update this Policy at any time to reflect changes in our practices, the law, or the Service. The updated Policy will be posted on our website, and the “Last Updated” date will be revised accordingly.